0418 105 574
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FAQs
Qualification
All staff at Positive Connections are educated with an appropriate qualification and accredited by their specialist association which ensures that our clients receive the very best care possible. Ongoing professional development and continually upgrading skills and experience is also an important attribute in bringing the most up to date support to our clients.
How long does counselling take?
The usual length of time per session for an individual is 50 minutes. When working with couples, the first session will be 80 minutes with the duration of subsequent sessions being 50 minutes.
Booking and cancellation policy
Once you have confirmed your booking with (PCCS) Positive Connections Counselling Service you will be sent a reminder via email through Google Calendar. A booking deposit is required to secure your appointment and this will be deducted from the total cost of your appointment. If needing to cancel or reschedule, 24 hours notice would be appreciated to avoid a cancellation fee of $60.
Opening hours
We are available via appointment during business hours and some evenings. It would therefore be best to contact us to discuss how we can support your needs.
The difference between Counselling and Coaching
The object of Counselling and therapy is to identify, support and resolve problems that are making people feel bad emotionally and therefore impairing their ability to function well. It is understood that until the emotional distress is resolved it will be difficult to make significant changes in their lives. Counselling gently supports one through this insight and understanding of the issues, identify possible patterns and triggers causing the disharmony. Once they are feeling stronger and more confident, they can then start taking action to change their circumstances.
The object of Coaching is to help people achieve their goals. This framework is used when people are generally ready to receive guidance on how to make changes towards achieving their desired goals. The work is focused on creating and maintaining motivation for change, exploring obstacles to change and creating plans for change.
As ethical practitioners, we aim to remain congruent with each client's unique personality, circumstances and belief systems. If you are unsure as to which may be the right fit for you, speak to Fiona on 0418 105 574 and together we will be able to match the right practitioner to your current needs and circumstances.